What is a cookie?

Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages more efficiently, remembering your preferences, tracking information about the visit and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Users must opt in to allow cookies to be set to comply with the EU Cookie Law. If they choose not to do so, some parts of the site may not function properly.

You can find more information about cookies at http://www.aboutcookies.org/

Persistent cookies

These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies

These cookies enable services you have specifically asked for. For any types of cookies that are strictly necessary, no consent is required. By using the website, you agree for these types of cookies to be placed on your device.

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. By using the website, you agree that we can place these types of cookies on your device.

These cookies are essential for the site to function. They are used for features such as e-commerce baskets, site log in and user tracking to ensure users can navigate the site effectively. These cookies are not available to third party sites and are not used to track behaviour or to place personalised adverts or any other content. Victim Support does not currently use this type of cookie.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) to improve your experience and provide enhanced, more personalised features.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

You can control or delete these cookies in your browser settings. Victim Support does not currently use this type of cookie.

Performance cookies

These cookies collect anonymous information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

You can control these cookies via the Cookies tab at the bottom of each page or in your browser settings.

Google Analytics*
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Google Analytics collects information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Find out more about Google Analytics data privacy and security.

You can choose to opt out of Google Analytics using the Google Analytics Out-out Browser Add-on.

*These cookies are provided by a third party, who could change their cookies in future outside of our control. We will review this policy regularly for any such changes.

Managing cookies

To find out how to manage or delete cookies in the web browser you are using, go to AllAboutCookies.org.