Hate Crime Volunteering

Darllenwch y dudalen hon yn Gymraeg

In Wales, we are set up by the Welsh Government as the National Report and Support Mechanism for Victims of Hate Crime and Hate Incidents; to report hate and access support.

We provide a range of support to Victims such as Advocacy, Emotional Support, Financial Support, Practical Support, Community and Organisation Awareness, CICA Claims, Personal Security, Home Security and Restorative Justice.

We also have objectives to meet as part of the Welsh Government Commissioning to carry out analysis, deliver training, raise awareness of hate crime within communities, and map out local support and 3rd party reporting centres.

We are always looking for Volunteers to help us meet the support needs of the Victims and also meet the objectives of the Welsh Government, so have created  the following roles:

Hate Crime Support Volunteer – provides emotional support to victims of hate through face to face appointments, usually in the victim’s home or in a community setting. Phone support may also be carried out.

Hate Crime Awareness Facilitator Volunteer – delivers our 1 hour and 2 hour hate crime sessions to community and statutory bodies across Wales, using our materials and training programmes.

Hate Crime Analyst Volunteer – working with de-personalised data to identify trends, gaps in service, areas for targeted interventions. Conducting internet searches on local support groups across Wales and updating a database in addition to contacting the organisations found with information on the National Hate Crime Service.

Hate Crime CMS Assistant Volunteer – receiving updates from the Hate Crime Caseworker or Hate Crime Support Volunteer through email or phone and updating the victim case record on our Case Management System.


Expenses for travel and lunch are covered whilst carrying out the voluntary role, and the roles do not all require the need to be based at a Victim Support Office to carry out the role effectively. Roles are required across the whole of Wales, but if accepted you will only work locations suitable to your commitments.

If you are interested in any of the volunteering positions please download and complete the application form and return it FREEPOST along with the Equality and Diversity Monitoring form (not used to inform candidate selection) clearly stating the role applied for and in which part of Wales to: FREEPOST RTJR-RLRR-RCEJ, Victim Support, PO Box 1096, Cardiff, CF11 1TP

Applications will be processed and suitable candidates will be interviewed; upon successful interview and offer of appointment will be made and an enhanced DBS form completed and submitted. Successful candidates will also need to attend core training (4 day course) and complete shadowing (support volunteer only) to get accredited for lone working.

P708 Volunteer app form 20132
P708 Volunteer monitoring form 2013[0]