Two Hour Hate Crime Awareness Session

Awareness Session Programmes

Victim Support Cymru has been commissioned by the Welsh Government as the National Report and Support Centre for Hate Crime and Hate Incidents in Wales.

The National Service is set out in four categories:

  1. The National Third Party Reporting Centre for Hate Crimes and Incidents in Wales
  2. The Official Support provider for ALL Victims of Hate Crimes and Incidents in Wales
  3. To increase reporting of Hate Crimes and Hate Incidents in Wales
  4. To raise awareness of Hate Crimes and Hate Incidents in Wales

The data held by Victim Support Cymru feeds the Welsh Government Framework for Tackling Hate Crime, the All Wales Hate Crime Criminal Justice Board, the four Police Forces in Wales and the Local Authorities.

The Service is managed by Gareth Cuerden, All Wales Hate Crime Manager who can be contacted by email: who will be able to inform you who your local Victim Support Hate Crime Caseworker is in addition to assisting you with local approaches to tackling hate crimes / incidents and increasing reporting.

2 Hour Awareness Session

The 2 hour briefing session is focussed on increasing a participant’s knowledge of the protected groups of hate crime to a level where they would be more aware and confident to report the matter; through understanding some of the barriers faced by victims.

As with the 1 hour workshop available, the session looks at the definitions of the protected groups covered by the hate crime legislation and the definition of a hate crime, but goes into further details about the issues / barriers or challenges faced by those groups.

There is a greater emphasis on Mate Crime and assisting participants develop a few new skills when working with victims who have a learning difficulty, so that the victim’s voice is heard.

The session combines exercises from the 1 hour session available, in addition to other practical learning methods, to stimulate debate and discussion amongst small groups.The session also gives details of what support is offered through the Victim Support National Hate Crime Service, the process and timescales.

Learning outcomes:

  • A basic understanding of the protected groups covered by hate crime legislation
  • Greater awareness of Disability Hate Crime and Gender Transitioning
  • Awareness of the Section 146 (Criminal Justice Act 2003)
  • An observed awareness of the impact of hate crime for a victim and society
  • A greater awareness of the barriers to reporting hate crime and ways to increase reporting
  • Knowledge of the support available and their role within the process

Pre-attendance requirements:

  • If an e-learning corporate session is available to staff, make participants aware of the internal training and ask them to complete the module prior to attending the session


Resources and information about hate crime and the National Service can be obtained by visiting:

To book a session please contact Gareth Cuerden directly, or contact your Local Government Community Cohesion Officer to arrange the session on your behalf.

We recommend due to the group activities contained within the session that no more than 18 delegates attend the awareness programme; and no less than 8 delegates attend.

The sessions are delivered by Victim Support Hate Crime Staff or Volunteers operating in Wales and as such the sessions are not accredited and the learning outcomes may differ depending on the operational experience and background of the facilitator.

The facilitators are not necessarily trainers, but are actively working in the Hate Crime sector, supporting victims of hate crime and hate incidents; and have an in-depth  understanding to the issues victims face regarding hate crimes and hate incidents in Wales.